Head of Growth

Are you an ambitious and intelligent individual with expertise in procuring and growing revenue and strategic partnerships? We are looking for someone special to join one of NZ’s leading independent ecommerce agencies in a newly created role focussed on revenue and client growth in the NZ and AUS market.

Have you hit the ceiling agency, media or tech side and want to transfer your experience into a new, yet complimentary vertical? Are you looking for the next exciting phase in your career, in a business and sector where you can leverage your relationship building prowess?

Our Auckland-based client, an award-winning ecommerce agency, is setting itself up for change & growth in 2025 and beyond! They are looking to fill a newly established Head of Growth role, which focuses on partnering closer with existing clients, new client revenue, and overall business growth across NZ and Australia. 

With a decade of success, our client has become a key player in the ecommerce design and development landscape, creating flagship online stores and experiences by combining strong strategy, branding and ecommerce best practice. They create award-winning work for renowned local & international brands. Even more exciting, is the business mission to shift from a service-based model to a comprehensive platform offering SaaS, digital products, memberships, and more. As they expand their commercial arm, they aim to solidify their position as an ecommerce innovator and educator.

We want someone industry proven with high-level commercial and business acumen, able to take the lead and drive business growth with grace, flare and style. The successful applicant will have the energy, ecommerce, and digital product smarts to fit into the business offering, have a clean and verifiable commercial track record, and know and enjoy the world of digital and ecommerce.

To be successful you will be a 50/50 blend of Relationship & Partnerships and Strategic Sales & Growth in your approach and be willing to cut your own path!

Sound like you? APPLY TODAY!

The breakdown  

We are looking for someone who…

• Has a minimum of 5 years of business growth and client development experience
• Has industry-relevant experience (Ecommerce, Technology, Advertising, Digital, or Media)
• Is well-networked and proven in their field

Some key responsibilities are:

• Review and assess the current business position to identify strengths, opportunities, and areas for improvement
• Develop and execute growth strategies to attract and convert new clients, focusing on ecommerce websites and supporting digital products
• Implement client retention strategies to grow long-term relationships and maximise customer lifetime value
• Drive initiatives to expand the commercial arm of the business, including developing partnerships and exploring new market opportunities
• Collaborate with the Managing Director and Marketing Manager on the ideation, development, and launch of innovative digital products and SaaS offerings, then take it to market
• Track and analyse key performance metrics across all growth initiatives, providing actionable insights to the leadership team on your progress, challenges and wins
• Build and maintain crucial relationships with clients, stakeholders, and contributors to enhance business growth and collaboration

Some key attributes are: 

• Confident risk taker, quick to realise opportunities
• Personable, likeable and highly professional
• Ambitious, loves winning and the financial reward
• Recognises digital & design excellence
• Confident in picking up the phone, securing the meeting and leading presentations and pitches
• An expert in growing existing and building new commercial relationships
• Ability to communicate with clarity and finesse to prospective and existing clients

The reward

• $130k - $140k base + performance bonus (OTE $190k - $200k)
• Beautiful central Auckland offices (city fringe)
• Flexible working environment (WFH 1-2 days per week)
• Phone Package
• Mac Laptop + Monitor to be provided
• Monthly team drinks, lunch, or dinners
• Access to leading industry awards and events

Apply today 

If this role sounds like you, apply today or email Recruitment Director Will Gregory directly at will@thepond.co.nz with a brief summary of why you are the perfect candidate for this position. Please note, we will begin reviewing applications from the 20th January 2025.